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  • About Us
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    • Sleeps
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      • 1 Bedroom Luxury Apartments
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    • Perfect for:
      • Business Travellers
      • Family
      • Homeworking
      • Honeymoons
      • London
      • Movie Industry accommodation
      • Pet Friendly stays
      • Relocation
      • Renovations
      • Romantic getaways
      • Short Break
      • Sporting Event
      • That Unexpected hiccup
      • Wellbeing getaway
    • The Arlington
    • The Crescent
    • The Brooke
    • The Garden Suite
    • Hill View Loft
    • The Penthouse
    • Number 9
    • White Hart House
    • Hampton Suite
    • Latchmere House
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    • Lavender House
    • Lily House
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Policy Documents

Policy Documents

  • Access Statement Jan 2022
  • Anti discrimination Policy Quality Assurance 21-22
  • Child Safeguarding Policy 11/21
  • Purchasing Policy 01/22
  • Environmental policy
  • Human Resources Policy
  • Risk assessment Jan 2023
  • Risk assessment Coviid – 19 from HSE

INSTAGRAM

What a lovely day to get some beautiful flowers fr What a lovely day to get some beautiful flowers from @fentonyardflowers - and a surprise gift to say thank you for choosing their subscription. Beautiful flowers - unique-  and about as far removed from supermarket flowers as you could get. Character, season appropriate and long-lasting. Thankyou Jess! Happy Friday!  #flowerstoyourdoor #fentonyardflowers #happyfriday
Meet The Brooke 🏡 Some apartments are easy to des Meet The Brooke 🏡Some apartments are easy to describe in square feet and bedroom numbers. The Brooke has always been more about how it feels.Tucked away in our Victorian mansion house in St Margarets, it's a wonderfully cosy one-bedroom apartment, full of colour, texture, antiques and some rather lovely statement pieces. Big bay windows look out towards the garden, there's a king-size bed, a proper kitchen and plenty of space to settle in rather than just 'stay'.In winter, there's even a fire to come home to. 🔥Perhaps that's why The Brooke has worked so well for so many different guests over the years — people relocating to London, here for work or filming, visiting family nearby, or simply needing somewhere to call home for a while.One previous guest described it as having “all you could ever need in a home from home.” Another, who stayed for a month while visiting family locally, said she loved coming back each evening to cook and relax.And that, really, is what we've always wanted The Brooke to be.Not a hotel room. A little West London home of your own. 💛📍 St Margarets, near Richmond
🚆 4 minutes' walk to the station
🐾 Pet friendly
🌿 Garden access#TheBrooke #StMargarets #RichmondLondon #ServicedApartments #LondonAccommodation #HomeFromHome
It’s National Dog Day 🐾 “My little dog — a heartb It’s National Dog Day 🐾“My little dog — a heartbeat at my feet.” — Edith WhartonIt’s National Dog Day, which seems a good excuse to celebrate some of our favourite visitors to The Barons — the four-legged ones.We’ve welcomed a very diverse assortment of dogs over the years, accompanying their owners for everything from holidays and family visits to business trips and long relocations. And then, of course, there’s Bobo, our Head Housekeeper’s dog, who isn’t technically a guest at all but visits so regularly that we probably ought to put him on the staff.One of the things we’ve learnt from our longer-stay guests is that bringing a dog isn’t simply about wanting your pet with you. When you’re working away from home, relocating to a new country or living somewhere unfamiliar for several months, having that familiar face waiting for you at the end of the day can make an enormous difference.There’s evidence behind that too. This year’s @dogstrust Trust National Dog Survey found that 96% of owners believe having a dog is good for their mental health.
They get us outside. They provide company. They give structure to a strange day in a strange place. And, as anyone who’s walked a dog around Richmond will know, they’re also a great way of getting to know the neighbourhood and the neighbours.So today we’re celebrating Bobo and all the dogs who’ve made The Barons their temporary home over the years. Some have stayed for a weekend, some for months — and we’ve loved having all of them.Happy National Dog Day! 🐾#NationalDogDay #DogFriendly #ServicedApartments #Relocation #StMargarets
A pub is never just a pub. Today, @jollysquiffys A pub is never just a pub.Today, @jollysquiffys - The Jolly Coopers in Hampton will celebrate 40 years under the care of Nick and Jane, and 300 years of being a pub! Quite something.I have known the pub through several different stages of my own life, and it has remained what the very best British pubs have always been: a constant.A place to celebrate a World Cup, an Olympic triumph or a coronation. A place to watch an ordinary Saturday football match become temporarily very important.A place to meet friends, raise money for charity, listen to music, eat, laugh and feel part of something.But also a place where you can sit quietly with a pint, say very little and think life through without anyone asking too much of you.Over four decades, Nick and Jane have created far more than a successful hospitality business. They have made people feel safe, known and welcome. They have worked tirelessly for local charities and opened their doors again and again to the wider community.They are, quite simply, exceptional British hosts.This is why the #VATsTheProblem campaign matters.The debate about reducing VAT for hospitality is rightly about commercial survival, employment and keeping prices manageable. But it is also about recognising what we lose when a good local pub disappears.We lose one of the few places where different generations and different parts of a community still naturally meet.We lose history, character, informal support networks and shared memories.We lose part of the social fabric of British life.Today’s celebration will bring together music, food, fundraising, local organisations, neighbours, friends and quite a few highly decorated rubber ducks.It will be joyful, slightly eccentric and truly local.In other words, it will demonstrate exactly why pubs like @jollysquiffys - The Jolly Coopers are worth protecting.Here’s to Nick and Jane, to 40 extraordinary years, and to a hospitality industry that deserves to be valued for everything it contributes — economically, culturally and socially.Because a pub is never just a pub.#VATsTheProblem #Hospitality #jollysquiffy #britishpubs
☀️💛 187 Summer Holiday Hygiene Kits packed and rea ☀️💛 187 Summer Holiday Hygiene Kits packed and ready to go! 💛☀️
Today was one of those days that perfectly captures what The Hygiene Bank Hampton is all about – community coming together to support local families.
With the wonderful help of Lauren and the team from Kao, the company behind @bondisands and other beauty brands, we spent the day packing 187 Summer Holiday Hygiene Kits, which will now be distributed through local Hampton schools.
Each bag contains a full set of hygiene essentials to help children and families over the long summer break, when household budgets can be particularly stretched.
A huge thank you also goes to our local schools, who embraced this appeal so generously:
💛 @lehschoolofficial Lady Eleanor Holles School, where pupils took part in a mufti day, donating hygiene products in exchange for wearing their own clothes to school.
💛 Hampton Prep’ School, whose families also organised a fantastic donation drive to support the appeal.
Every bottle of shampoo, every toothbrush and every deodorant donated will make a real difference to a local family this summer. And the suntan lotion will keep them sun safe!
Thank you to everyone who donated, volunteered, packed bags and supported this appeal. These 187 bags represent so much more than hygiene products – they represent kindness, dignity and a community looking after its own.
We couldn’t do it without you. 💛
#TheHygieneBank #HygieneBankHampton #CommunitySupport #SummerHolidayHygieneKits Hampton Volunteers KindnessInAction
I’ll be at the Short Stay Summit 2026 next week ta I’ll be at the Short Stay Summit 2026 next week talking about all things compliance. Not the most exciting content but something we feel very strongly about @20thebarons. I am looking forward to seeing many industry leaders there.📍 Old Billingsgate, London
📍 Stand 61We’ll be talking all things:
• Safety & compliance
• Professional standards
• And how to make trust visible in a crowded marketIf you’re attending, do come and say hello.#ShortStaySummit #STR #Hospitality #isaap #staa
When AI gets it wrong… and why it matters A slight When AI gets it wrong… and why it matters
A slightly surreal moment today.
A guest enquired about staying with us at 20 The Barons.
We discussed availability and rates — all very straightforward.
Until she told me I had it wrong.
She’d checked on ChatGPT…
and found “better rates” for our apartments.The only problem?
The information wasn’t correct.
The apartments listed weren’t ours.
The rates weren’t ours.
But somehow, our address was.Now — this isn’t a criticism of AI.
These tools are powerful, useful and here to stay.
But they are not always:
• accurate
• current
• or grounded in real, operational detailAnd in hospitality, that matters.
Because what guests are really looking for isn’t just information.
It’s:
✔ accuracy
✔ reliability
✔ trustAt 20 The Barons, every rate, every detail, every recommendation is:
👉 real
👉 current
👉 and based on lived, local knowledge
Not aggregated.
Not estimated.
Not guessed.As AI becomes more embedded in how people search and book, there’s an important question for our sector:
How do we ensure that trust isn’t lost in translation?For us, the answer is simple:
Stay close to the detail.
Stay human.
And make sure what we present is always real.#ServicedApartments #Hospitality #GuestExperience #Trust #AI ShortTermRental 20TheBarons
🎬 Filming in London? Location matters… but so does 🎬 Filming in London?
Location matters… but so does where you stay.At 20 The Barons, we regularly welcome guests from the film and production world — and our location quietly does a lot of the heavy lifting.📍 Minutes from @twickenhamstudios
📍 Easy reach of @sheppertonhairstudiosBut it’s not just about proximity.It’s about having a space that works around your schedule:✨ Early starts, late finishes
✨ A calm place to reset after long shoot days
✨ Reliable Wi-Fi + space to work
✨ Flexibility when plans inevitably change
✨ Privacy when you need to switch offSet on a quiet street in St Margarets, with riverside walks and great local spots just around the corner — it’s somewhere you can actually live, not just stay.And after a long day on set… that matters.If you’re filming in West London, we’d love to host you 🎥#FilmingInLondon #FilmCrewLife #LondonFilm #TwickenhamFilmStudios #sheppertonstudios
🎬 Filming in London? Location matters — but so doe 🎬 Filming in London? Location matters — but so does where you stay.One of the things we love about running 20 The Barons is welcoming guests from the film and production world. When a shoot brings people to West London, they often discover that St Margarets sits quietly in the middle of two of the UK’s most important studio hubs.From our apartments you’re within easy reach of:📍 @twickenhamstudios – just a few minutes away, one of London’s most historic and respected studios.
📍 Shepperton film Studios – a short drive down the road, home to some of the biggest productions in the world.But proximity is only part of the story.Film crews and production teams need accommodation that understands their rhythm:• Early call times and late finishes
• Space to unwind after intense shoot days
• Reliable Wi-Fi and comfortable workspaces
• Flexible stays as schedules shift
• Privacy and a calm base away from the noiseThat’s exactly what we try to offer at 20 The Barons.Our apartments sit in a quiet residential street in St Margarets, close enough to studios to keep travel simple, but surrounded by independent cafés, riverside walks and local shops that help people feel like they’re actually living somewhere — not just passing through.And after a long day on set, that can make all the difference.If your next production is based around Twickenham or Shepperton, we’d love to help make London feel like home.#FilmProduction #LondonFilming #TwickenhamFilmStudios #SheppertonStudios #thehomeoffilm
💛 A proud moment for The Hygiene Bank Hampton, as 💛 A proud moment for The Hygiene Bank Hampton, as we appear in the Hampton Guide 🧡We were delighted to see The Hygiene Bank Hampton featured in the latest edition of the Hampton Guide.What started in 2019 as a small project has grown into a wonderful local network of volunteers, businesses and residents aiming to help people in our community have access to basic hygiene essentials.As our founder Sarah says:
“The Hygiene Bank in Hampton is all about community spirit and being able to help our neighbours locally. Hygiene is not a luxury — it’s a basic human right.”You can support the project by donating new, unused hygiene products, including:
🧴 shampoo & conditioner
🪥 toothpaste & toothbrushes
🧼 shower gel & soap
🧺 laundry detergent
🪒 razors & shaving gel
🧻 toilet roll & sanitary productsDonations can be dropped at local collection points including:
📍 @hamptonpool
📍 @birdie_bikes
📍 The Book Shop
📍 @jollysquiffys
📍 @dexterslondon
📍 @bootshampton
📍 @skinfitfbclinic
📍 Hampton Hill Pharmacy
(and other local partners)Thank you to everyone in Hampton who continues to support this project — together we are helping those living in hygiene poverty, one toothbrush at a time 💛#HygieneBankHampton #HamptonVillage #CommunitySupport #HygieneMatters
What American corporate guests are looking for: Lo What American corporate guests are looking for:
Location explained simply 📍
London geography isn’t always intuitive to overseas guests. What they appreciate most is clarity:How easy is it to get into central London?
Is the area calm and residential?
Can they walk to cafés, green space and transport?Clear explanations beat meaningless labels every time. A well-connected, leafy neighbourhood often appeals more to corporate guests than somewhere hectic or over-hyped. If you’d like a simple location overview to share with colleagues or clients, we can send one tailored to the type of stay.Chat with me on WhatsAPP.  #corporateguests #corporatehospitality #westlondonhomes #servicedaccommodationuk
🇺🇸 What our American corporate guests are looking 🇺🇸 What our American corporate guests are looking for right nowWe’ve noticed a pattern.Clarity over quirks. Professional standards over@gimmicks. Confidence over improvisation.American corporate travellers want accommodation that just works — clear pricing, proper standards, reliable Wi-Fi, calm locations and a sense that everything is legitimately and professionally run.Interestingly, that’s exactly what professionally operated serviced apartments have always offered.Quietly. Consistently. Dependably.#corporatetravel #servicedapartmentslondon #ProfessionalHospitality
#LongStayLiving
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Teddington, Twickenham, St Margarets, Hampton, Hampton Wick, Kingston, Ham, Petersham, Richmond, Kew, Barnes, Mortlake, Sheen, Chiswick, Brentford, Putney, Fulham, Wimbledon, South West London, Middlesex, Surrey